Privacy policy
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POLICY AND GDPR INFORMATION
PRIVACY NOTICE
This is the privacy notice of Eleonora Martorana. In this document, “we” refers to Eleonora Martorana.
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The details collected by Eleonora Martorana are only those you provided and are shared with no third parties.
They will only be used strictly for correspondence in direct relation to your query (if using the Contact form) or in the form of a Newsletter (if you have opted in).
You may opt out of the Newsletter at any time.
Your personal information will not be stored beyond the lifetime of either engagement outlined above.
Eleonora Martorana does not engage with third-party advertisers.
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INTRODUCTION
This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not.
In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.
We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law but a continuation of our respect for you and your personal information.
We undertake to preserve the confidentiality of all information you provide to us and hope that you reciprocate.
Our policy complies with EU law, including the General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you regarding the processing and controlling your data. We do this now by requesting that you read the information provided at http://www.knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
DATA WE PROCESS
We may collect, use, store, and transfer different kinds of personal data about you. We have collated these into groups as follows:
Your identity includes information such as first name, last name, title, date of birth, and other identifiers that you may have provided at some time.
Your contact information includes information such as billing address, delivery address, email address, telephone numbers, and any other information you have given to us for the purpose of communication or meeting.
Your financial data includes information such as your bank account and payment card details.
Transaction data includes details about payments or communications to and from you and information about products and services you have purchased from us.
Technical data includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Your profile includes information such as your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services.
We may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data but is not considered personal information in law because it does not reveal your identity.
For example, we may aggregate profile data to assess interest in a product or service.
However, if we combine or connect aggregated data with your personal information so that it can identify you in any way, we treat the combined data as personal information and it will be used in accordance with this privacy notice.
INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION TO YOU
When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
• verify your identity for security purposes
• provide you with our services
• provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
INFORMATION WE PROCESS WITH YOUR CONSENT
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our services, you provide your consent to us to process information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.
If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.
We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.
INFORMATION WE PROCESS FOR THE PURPOSES OF LEGITIMATE INTERESTS
We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.
Where we process your information on this basis, we do after having given careful consideration to:
• whether the same objective could be achieved through other means
• whether processing (or not processing) might cause you harm
• whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so
For example, we may process your data on this basis for the purposes of:
• record-keeping for the proper and necessary administration of our business
• responding to unsolicited communication from you to which we believe you would expect a response
• protecting and asserting the legal rights of any party
• insuring against or obtaining professional advice that is required to manage our business risk
• protecting your interests where we believe we have a duty to do so
• Information we process because we have a legal obligation
Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
COMPLAINTS REGARDING CONTENT ON OUR WEBSITE
If you complain about any of the content on our website, we shall investigate your complaint.
If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.
If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.
INFORMATION RELATED TO YOUR METHOD OF PAYMENT
We do not store information about your debit or credit card or other means of payment when you provide it to us beyond the time taken to process the transaction.
We do not store this payment information
We take the following measures to protect your payment information:
• We do not keep all your payment information so as:
1. to prevent the possibility of our duplicating a transaction without a new instruction from you;
2. to prevent any other third party from carrying out a transaction without your consent
We automatically delete your payment information after the payment transaction.
Payment information is never taken by us through our website.
COMMUNICATING WITH US
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high-quality service.
COMPLAINING
When we receive a complaint, we record all the information you have given to us.
We use that information to resolve your complaint.
If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
USE OF INFORMATION WE COLLECT THROUGH AUTOMATED SYSTEMS WHEN YOU VISIT OUR WEBSITE
PERSONAL IDENTIFIERS FROM YOUR BROWSING ACTIVITY
Requests by your web browser to our servers for web pages and other content on our website are recorded.
We record information such as your geographical location, your Internet service provider, and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
We use this information in the aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
INFORMATION WE OBTAIN FROM THIRD PARTIES
Although we do not disclose your personal information to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up of your personal information from third parties whose services we use.
No such information is personally identifiable to you.
OTHERS MATTERS
ENCRYPTION OF DATA SENT BETWEEN US
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
HOW YOU CAN COMPLAIN
If you are not happy with our privacy policy or if you have any complaints, then you should tell us.
If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
If you are in any way dissatisfied with how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would, however, appreciate the opportunity to talk to you about your concern before you approach the ICO.
RETENTION PERIOD FOR PERSONAL DATA
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
• to provide you with the services you have requested;
• to comply with other laws, including for the period demanded by our tax authorities;
• to support a claim or defense in court.
COMPLIANCE WITH THE LAW
Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we would like to hear from you.
However, ultimately it is your choice as to whether you wish to use our website.
REVIEW OF THIS PRIVACY POLICY
We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.
If you have any questions regarding our privacy policy, please contact us.
COOKIE POLICY AND NOTIFICATION
Cookies are small files that a website stores on your local computer to hold information about your interaction with our web site.
See Cookie article in Wikipedia http://en.wikipedia.org/wiki/HTTP_cookie
SUMMARY OF COOKIE USE ON THIS SITE
This website uses cookies to store information about a number of things. These include your session, which means it saves information on what you have done on the site during this current visit (for example what pages you have visited and whether you have logged in).
Features such as “Remember me” use cookies that last longer than your session in order to save your login information.
Some extensions, components, modules or plug-ins on this site may create their own cookies. For example to store a session, a viewing or a possible saved choice or selection.
NOTIFYING USERS OF COOKIE USE
By accepting the Eleonora Martorana website Cookie Notification displayed on this website you are agreeing to allow this website to use cookies as described above in the “Summary of Cookie use”.
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COOKIE POLICY
BROWSING DATA AND COOKIES USED BY THIS SITE
This site uses ONLY strictly necessary and functional third-party cookies for the normal functioning of the site itself, aimed at improving the browsing experience of the users.
By continuing to browse the site you accept this use and the related cookie policy.
In line with European legislation, the cookie policy guarantees each user of the website understands what cookies are and why they are used.
WHAT IS A COOKIE
Cookies are small text files that are exchanged with users' browsers, to facilitate access and navigation of the site, and in some cases to enable some features.
Cookies are divided into:
a) Technical cookies: these are cookies that allow the correct functioning of some sections of the site, and are not used for other purposes. Without the use of these cookies, some operations could not be performed or would be more complex or less secure.
This category can in turn be divided into two subcategories:
– Persistent cookies: which, once the browser is closed, are not destroyed but remain until a preset expiry date;
– Analytics cookies: assimilated to technical cookies when used by the site manager to collect, in an aggregate and anonymous form, statistical information regarding the number of users and their browsing methods, in order to improve the use of the Site;
– Session cookies: they are destroyed every time the browser is closed.
b) Profiling cookies; these are cookies used to track the user's browsing on the network and create profiles on their tastes, habits, choices, etc. With these cookies, advertising messages can be sent to the user's terminal in line with the preferences already expressed by the user during online browsing;
Third-party cookies: during navigation, the user may receive in his terminal, in addition to cookies from the visited Site, also cookies that are sent by third-party sites. The management of the information collected by these third parties is governed by the relevant privacy and cookie policies, to which we ask you to refer:
– Google Analytics: https://policies.google.com/privacy?hl=it;
– Google Adwords: https://policies.google.com/technologies/types?hl=it.
c) Social network cookies: these cookies are necessary to allow your social account to interact with our Site. For further information on the policies of the use of cookies by social networks, we recommend that you consult their respective privacy and cookie policies.
Facebook (https://www.facebook.com/about/privacy/update?ref=old_policy)
Instagram (https://help.instagram.com/519522125107875?helpref=page_content)
This website uses technical cookies, including persistent ones, necessary for its correct functioning and the correct display of its contents, for which the prior consent of the user is not required.
For all other types of cookies, you will be asked for express consent to use when opening the site: by continuing to use this site, you consent to the use of cookies.
CHECK THE INSTALLATION OF COOKIES
The User can check the Cookie preferences within their browser, preventing third parties from installing unwanted cookies. Through the browser's "preferences" it is possible to delete all previously installed Cookies. Disabling cookies could compromise the correct navigation of the site. In the case of services provided by third parties, the User can exercise his/her right to oppose tracking by informing himself/herself through the third party's privacy policy, through the opt-out link if explicitly provided, or by contacting the third party directly. In addition to this document, through the Your Online Choices service it is possible to manage the tracking preferences of most advertising tools.
TOTAL OR PARTIAL DISABLING OF COOKIES
The User can check the Cookie preferences within his/her browser, preventing third parties from installing unwanted cookies. Through the browser's "preferences" it is possible to delete previously installed Cookies and block their re-installation. Disabling cookies could compromise the correct navigation of the site. The setting can be defined specifically for different sites and web applications.
The user can find information on how to manage Cookies in his browser at the following addresses:
Google Chrome
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=it
Mozilla Firefox
https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
Apple Safari
https://support.apple.com/it-it/guide/safari/sfri11471/mac
Microsoft Windows Explorer
https://support.microsoft.com/it-it/help/
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In the case of services provided by third parties, the user can also exercise his or her right to oppose tracking by informing himself or herself through the third party's privacy policy or by contacting the third party directly.
Without prejudice to the foregoing, the User may use the information provided by Your Online Choices, EDAA (EU), Network Advertising Initiative (USA) Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. With these services, it is possible to manage tracking preferences for most advertising tools. The Owner, therefore, recommends that Users use these resources in addition to the information provided in this document.
LEGAL REFERENCES FOR EUROPEAN USERS
This privacy policy has been prepared in fulfillment of the obligations under Art. 10 of Directive 95/46/EC, as well as the provisions of Directive 2002/58/EC, as updated by Directive 2009/136/EC, regarding Cookies. This privacy policy refers exclusively to this Site. This page is visible through a link at the bottom of all pages of the Site under art. 122-second paragraph of Legislative Decree 196/2003 and following the simplified procedures for the information and acquisition of consent for the use of cookies, published in the Official Journal no. 126 of 3 June 2014 and related register of provisions no. 229 of 8 May 2014. The information and data provided by you will be processed in compliance with the applicable laws and Regulations (including, by way of example but not limited to, the General Data Protection Regulation – EU Regulation 2016/679 – General Data Protection Regulation or “GDPR”).